Doing our part.

The safety of our team members and customers is extremely important, and as you are probably well aware, COVID-19, aka coronavirus, requires a greater level of health awareness than ever before. Currently, our warehouses are open with modified procedures.

 

  • Please call in Will Call orders ahead of time so they can be prepared and staged for quick pickup.
  • If possible, take advantage of our limited time FREE DELIVERY option on ALL ORDERS except TVs and Racks (see more information below)
  • Parts of our warehouses are now restricted to walk-through traffic, please ask your rep for assistance.

Warehouse Information

Auburn, WA - HQ
Only essential employees are on-site - there are no sales reps available to assist. All Will Call orders and pickups must be placed in advance at this location. To place a will call order, or order for delivery, please call (425) 628-2680.

Bellevue, WA
Sales staff are available to assist you with your order (will call and delivery). However, this location has restricted access. To expedite your order, please call (425) 628-2680 to have your order placed and staged for quick pickup.

Beaverton, OR
Sales staff are available to assist you with your order (will call and delivery). However, this location has restricted access. To expedite your order, please call (503) 906-9993 to have your order placed and staged for quick pickup.

San Jose, CA
Sales staff are available to assist you with your order (will call and delivery). However, this location has restricted access. To expedite your order, please call (408) 444-7900 to have your order placed and staged for quick pickup.

Sacramento, CA
Sales staff are available to assist you with your order (will call and delivery). However, this location has restricted access. To expedite your order, please call (916) 329-1912 to have your order placed and staged for quick pickup.

How to order / pick up

  • Order online! Orders will ship from one of our five warehouses.
  • SnapAV Brands can still be ordered directly from SnapAV.com
  • Orders can be still be picked up from our warehouse, but please if possible use our free shipping option to help reduce in-store traffic.
  • Warehouse will remain the same, Monday-Friday from 8am to 5pm until further notice.

Restrictions do apply!

  • TVs & Racks are not eligible for free freight. Ask your rep for special pricing.
  • Locations, delivery options & availability are subject to change.
Custom Plus and SnapAV would like to reassure our dealers and team members that we have taken additional precautions to ensure all equipment and packaging, whether received or shipped, is cleaned and sanitized. Custom Plus currently has no employees or customers, that we’re aware of, that have come into contact with the virus and all non-essential office staff are working from home.

We’re being vigilant and maintaining a rigorous hand-washing protocol along with disinfecting and sanitizing on a daily basis, and would encourage everyone to do their part to help prevent further spread of the virus.