Doing our part.

The safety of our team members and customers is extremely important, and as you are probably well aware, COVID-19, aka coronavirus, requires a greater level of health awareness than ever before. Currently, our warehouses are open with modified procedures.

Warehouse availability.

    • Call your Will Call orders in ahead of time for quick pickup!

    • All warehouses are open but masks are required to enter. Please observe all in-store social distancing policies and signage. Do not attempt to enter restricted areas, ask a sales associate for assistance.

How to order / pick up

    • Order online! Orders will ship from one of our five warehouses.

    • SnapAV Brands can still be ordered directly from SnapAV.com

    • Orders can be shipped directly to you or your build site, just contact us and let us know!

    • Warehouse will remain the same, Monday-Friday from 8am to 5pm until further notice.

Warehouse Information

Auburn, WA - HQ
Only essential employees are on-site - there are no sales reps available to assist. All Will Call orders and pickups must be placed in advance at this location. To place a will call order, or order for delivery, please call (425) 628-2680.

Bellevue, WA
Sales staff are available to assist you with your order. Masks are required to enter this branch. To expedite your order, please call (425) 628-2680 to have your order placed and staged for quick pickup.

Beaverton, OR
Sales staff are available to assist you with your order. Masks are required to enter this branch. To expedite your order, please call (503) 906-9993 to have your order placed and staged for quick pickup.

San Jose, CA
Sales staff are available to assist you with your order. Masks are required to enter this branch. To expedite your order, please call (408) 444-7900 to have your order placed and staged for quick pickup.

Sacramento, CA
Sales staff are available to assist you with your order. Masks are required to enter this branch. To expedite your order, please call (916) 329-1912 to have your order placed and staged for quick pickup.

Custom Plus and SnapAV would like to reassure our dealers and team members that we have taken additional precautions to ensure all equipment and packaging, whether received or shipped, is cleaned and sanitized. Custom Plus currently has no employees or customers, that we’re aware of, that have come into contact with the virus and all non-essential office staff are working from home.

We’re being vigilant and maintaining a rigorous hand-washing protocol along with disinfecting and sanitizing on a daily basis, and would encourage everyone to do their part to help prevent further spread of the virus.